Terms of Service
Defines account rules, game rules and dispute resolution. Privacy policy focuses on data handling; Terms cover gameplay conduct.
LEGAL REFERENCE
Your Data, Your Control
We built dbl toto around Indonesia's payment ecosystem and your account security. This policy explains how we collect, use and protect your information across live tables, slots and...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia-Compliant
Policy Scope and Jurisdiction
dbl toto operates under the laws applicable to our registered jurisdiction and complies with data protection standards for supported regions in Indonesia. We collect personal information — your name, email, phone number, payment details and gaming activity — to verify your account, process QRIS, DANA, OVO and GoPay transactions, and deliver live casino, slot and sportsbook services. Your data is encrypted in
transit and at rest. We do not sell your information to third parties. Where local law permits, we retain transaction records for compliance and dispute resolution.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Questions and Support
Team online
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your data, account information or payment records.
Account Settings
Review and update your personal information, communication preferences and data-sharing settings directly from your account dashboard.
Data Requests
Request a copy of your personal data or ask us to delete your account by submitting a formal request through our support portal.
WHY VISITORS TRUST US
Why Your Privacy Matters to Us
Encryption Standard
All payment data — QRIS, DANA, OVO, GoPay transfers and card details — travels over TLS 1.2+ encryption. Your account...
No Third-Party Sales
We never sell your gaming history, payment methods or personal information to advertisers, data brokers or external platforms.
Compliance Audits
Our data handling practices are reviewed regularly to meet Indonesia's data protection expectations and payment industry standards.
Transparent Logging
We log access to your account and payment records. You can view login history and session activity from your security...
Secure Payment Flow
QRIS, DANA, OVO and GoPay transactions are processed through certified payment gateways. We never store full card numbers on our...
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on account protection steps.
WHY THIS PLATFORM
Consistency Across Our Policies
Payment Policy
Covers deposit and withdrawal mechanics for QRIS, DANA, OVO and GoPay. Privacy policy explains how payment data is protected.
Cookie Policy
Details how we use cookies for login sessions and site analytics. Privacy policy covers broader data collection and retention.
Account Security
Outlines two-factor authentication and password best practices. Privacy policy explains how we encrypt and store your credentials.
Player guidance
Describes account limits and self-management tools. Privacy policy explains how we use your data to enforce those limits.
Dispute Resolution
Covers how we handle complaints about transactions or account access. Privacy policy explains data we collect during investigations.
Third-Party Integrations
Lists live casino providers, slot studios and sportsbook partners. Privacy policy explains how their data practices align with ours.
PLATFORM SNAPSHOT
What We Protect on Your Account
Live Casino Sessions
Your table history, bet records and dealer interactions are logged...
Slot Play Records
Spin history, feature triggers and payout records are encrypted and...
Sportsbook Bets
All wagers, odds locked at placement and settlement records are...
Payment History
Every QRIS, DANA, OVO and GoPay transaction is logged with...
Account Verification
Your identity documents and phone number are stored in a...
Communication Logs
Support tickets, email exchanges and chat transcripts are retained for...
Privacy Policy Questions
We retain your account information for as long as your account is active. After closure, we keep transaction records for 7 years for compliance. Gaming history is deleted after 12 months unless a dispute is open.
Yes. Log into your account and go to Settings > Data & Privacy to request a full data export or account deletion. We process requests within 14 days. Active disputes or pending payouts may delay deletion.
All payment details are encrypted end-to-end and processed through certified gateways. We never store full payment credentials on our servers. Each transaction is logged and monitored for fraud.
We share only the minimum data needed to deliver games — your account ID, session token and bet amounts. Providers cannot see your personal details, payment methods or account balance.
We monitor for unauthorized access 24/7. If a breach occurs, we notify you within 48 hours, explain what data was exposed and provide steps to secure your account immediately.
Yes. Every marketing email includes an unsubscribe link. You can also manage preferences in your account settings under Notifications. We'll stop sending promotional content within 24 hours.
Cookies keep you logged in, remember your preferences and help us understand how you navigate the site. We use analytics cookies to improve performance. You can disable non-essential cookies in your browser settings.